Meet the Team
Founder and Chairman
Shad is Founder and Chairman of ABCoA, Inc., a company he founded in 1983. A pioneer in the BHPH technology industry, Shad created both the AMS and Deal Pack softwares, in addition to more than 54,000 programs over the past 35 years. He patented credit inquiry and reporting via the Internet, worked with Tom O’Connell to discover the IRS loopholes that made the Related Finance Company possible, and has never lost an IRS litigation. Mr. Hedy programmed for various industries – healthcare, public accounting, construction, automotive, and financial services. He realized the need for automation and standardization in the used car industry after working with a prominent car dealer in North Florida. With a focus on total solutions and superior service, Mr. Hedy created AMS, a Unix-based application that debuted in 1983, and Deal Pack, a Windows-based software that launched in 2000. Mr. Hedy leads the strategy and growth of ABCoA and continues to develop industry standards. He holds a Bachelor’s of Arts degree in Accounting and a Bachelor’s of Science degree in Computer Science from the University of Florida and Jones Business College.
Jonathan Hedy is a native of Jacksonville, Florida, and the son of Shad and Evelyn Hedy. As President, Jonathan oversees daily operations and major initiatives, while developing the strategy and driving performance, of ABCoA and its subsidiaries. Jonathan has held roles in every department at ABCoA, where he learned each aspect of the company, the industry it promotes, and customers it serves. He has two decades of experience in the automotive, finance, and technology industries – a period which relocated him from Jacksonville to San Francisco and Manhattan. Jonathan’s interest in the subprime finance community drives his desire to make positive contributions consistent with the community’s founding principles and long-term interests. Jonathan has always balanced an open mind with respect for tradition, an ability to discover new solutions with the decisiveness and consistency to achieve results. Awarded “30 Under 30,” recognized by two U.S. Presidents, and Member of the National Society of Collegiate Scholars, Jonathan graduated from the University of Florida with a bachelor’s degree in accounting. Jonathan is a frequent speaker at industry compliance and technology conferences.
Evie is Vice President at ABCoA, Inc. She has managed the company’s marketing and sales channels since 2001. Prior to this role, Evie worked as the marketing executive secretary with Burns and Roe, then moved to marketing assistant at Crowley American Transport, where she was rapidly promoted to the customer service then telemarketing sales departments. Mrs. Hedy began with only a single Deal Pack customer in the state of Georgia. Today, her territory spans 48 states and six countries worldwide. Support after the sale is imperative to Evie, and she takes pride in knowing that the ABCoA team stands behind her all the way. Evie holds an Associate’s degree from Jones Business College.
Distinguished Software Architect
Tomasz Jablonski’s first contribution at ABCoA was a BASIC-to-C compiler that allowed a mid-1980s migration of the first versions of company’s software from Basic to ‘C’ language. This allowed the company to expand the product line from personal computers to large multiuser servers based on various versions of UNIX. Since then, Tomasz has contributed to various ABCoA projects, including the Digital Loan Jacket and cyclCRM customer relationship management. Among other Tomasz’s accomplishments are software within the area of nuclear medicine, for radiation therapy (RADPLAN) and noninvasive measurements of Regional Cerebral Blood Flow (rCBF), development of a new UNIX compatible hard real-time operating system (System Six), and numerous Web Applications. When not sitting in front of a computer, Tomasz enjoys hiking, off-piste skiing and all forms of classical and progressive rock music.
Senior Software Engineer
Chunghwan has worked as a programmer at ABCoA since 1998. His academic background is electrical/computer engineering and he has a master degree in it. He enjoys living in Jacksonville with his family and likes fishing and traveling widely. Important aspects of his life include God and family (wife, one daughter and puppy).
Paul joined the ABCoA team in September 2001. He has spent the last 30 years in the Information Technology community working as an IT Manager in the finance community and proudly served his country in the United States Navy. He is a Microsoft Certified Systems Engineer with vast experience in all aspects of the Information Technology field. Paul is married to his wife of 24 years with one child. He enjoys the outdoors and is an avid fisherman. He has also been known to enjoy a fine cigar with an aged whiskey.
Jillian joined the ABCoA family in July 2011. She grew up in Jacksonville, Florida as a 4th generation Floridian and is a graduate of Florida State Community College. She loves spending time with her family (husband, 2 sons and 3 dogs), fishing, traveling, watching football, cooking and spending time with friends.
Raphael joined the ABCoA family in June 2021. He has worked in the software Project, Program and Product Management space for over 25 years. He is a PMI certified Program and Project Manager and has worked in a wide range of industries applying a variety of software development and project management methodologies. He has a Bachelor’s degree from the University of Massachusetts in Amherst and a Masters degree from Florida International University in Miami. He resides in Chicago and enjoys all the cultural activities the city has to offer.
Human Resources Administrator
Karolina joined the ABCoA family in January 2017 as the Human Resources Administrator. She studied Networking and Telecommunications Management at DeVry University in Pomona, California. She enjoys playing softball, golfing, boating with her friends and family, and attending live music events.
Jessica joined the ABCoA family in July 2019 as an Administrative Assistant. She is a Jacksonville, Florida native and attended Stanton College Prep School and studied Business Administration at Florida State College at Jacksonville. During her spare time, Jessica likes spending time with her adorable son and family.
Suzanne joined the ABCoA family in November 2020 as an Administrative Assistant. She was born and raised in Jacksonville, Florida and attended Paxon School for Advanced Studies and Florida State College at Jacksonville. During her spare time, Suzanne likes to spend most of her time with her cats, Avocado, Bacon and Tiger, lounging by the pool, and attending Jaguars games.
Linda joined the ABCoA family in February of 2020. Linda graduated from Andrew Jackson High School and studied Business Administration at Florida Community College at Jacksonville. Before coming to ABCoA, she worked for 27 years at Crowley Maritime in sales and as an Executive Secretary. During her spare time, Linda enjoys shopping and spending time with her grandchildren and family.
Scott joined the ABCoA family in May 2000 as a Webmaster. He graduated from the Rochester Institute of Technology with a degree in Information Technology. Scott enjoys eating an Italian meal, playing golf, watching college football, and FIFA soccer. Scott owns an adorable dachshund, Barney, who insists on being spoiled.
Senior Software Engineer
Jordan joined the ABCoA family in October 2018 as a Software Developer. He attended Brigham Young University where he obtained two bachelor’s degrees in Russian and Biochemistry. He also attended Utah Valley University where he obtained his third bachelor’s degree in Computer Science. During his spare time, Jordan enjoys playing tennis and the violin.
Jesse Quattlebaum joined the ABCoA family in March of 2021 as a Software Engineer. He has over 20 years of experience in the IT industry. He has at least one patent in the advertising industry and spends his free time continuously learning and building with new technologies.
Senior Software Developer
David joined the ABCoA family in December 2017 as a Front-End Designer. He is a US Air Force veteran and attended the Defense Information School in Fort Meade, Maryland. David is a Florida State College at Jacksonville alumnus where he obtained his bachelor’s degree in Information Technology Management. He enjoys traveling, the outdoors, learning new technologies, and art.
Patrick joined the ABCoA family in August 2021 as a Senior Software Developer. Patrick has over 35 years of experience in the IT industry and has been a Florida resident throughout his career. He is a Microsoft Certified Systems Engineer with a specialization in internet and web technologies. Outside of work, he enjoys spending time with his family, cooking, baking, and reading books.
Senior Software Developer
John joined the ABCoA family in August 2017 as a Software Developer. He is a Tallahassee, Florida native and attended Florida State University where he obtained his bachelor’s and master’s degrees in Computer Science. John enjoys spending time with his family, playing the piano for his church, attending FSU games, and playing Nintendo.
Senior IT Engineer/DBA
JD joined the ABCoA family in August 2021 as a Database Administrator. He graduated from Marshall University with a bachelors degree in Management Information Systems and has over 25 years of IT experience. JD enjoys building and riding Harley-Davidson motorcycles, cheering on Thundering Herd sports, the Dallas Cowboys, and watching movies.
Senior IT Technician
Robert joined ABCoA family in May 2021 as a Senior IT Technician. He is a U.S. Navy veteran having served on submarines. He has worked in computer technology for 40 years. He enjoys traveling with his wife and two children. He is also an avid reader and enjoys learning new things.
Customer Success Supervisor
Hope joined the ABCoA family in November 2017 as an Account Specialist. She is an alumna of the University of Phoenix and obtained her bachelor’s degree in Supply Chain Logistics. She is also a Six Sigma Green Belt! Hope enjoys gardening, traveling, and spending time with her family.
Senior Customer Success Specialist
Scott joined the ABCoA family in September 2014 as an Account Specialist. He grew up in upstate New York before making Jacksonville, Florida his home. He enjoys spending time with his family and friends, playing video games, and going to concerts. Scott also has two rambunctious cats and enjoys collecting far too many shoes.
Customer Success Specialist II
Ashton joined the ABCoA family in May 2019 as an Account Specialist. He graduated Cum Laude from Cal State University at Long Beach with a bachelor’s degree in Business Administration with a emphasis in Finance. During his spare time, Ashton enjoys playing and watching basketball, reading, cooking, and playing video games.
Customer Success Specialist II
Helga joined the ABCoA family in October 2021. She graduated from high school in Darlington, SC and has over 50 years of automotive industry experience including auctions, new car sales, and used car sales. Helga enjoys having nice dinners with friends, going to the beach, reading, and completing crossword puzzles.
Customer Success Specialist
Desiree joined the ABCoA family in October 2020. She graduated from Middleburg High School in Middleburg, Florida and has over 10 years of experience in the auto insurance industry specializing in client management. Desiree has a passion for art and photography and in her free time, she enjoys spending time with her friends and family, as well as shopping for quirky dresses.
Customer Success Specialist
James joined the ABCoA family in October 2021 as a Customer Success Specialist. He is a Jacksonville, FL native and resides in the Mandarin area with his wife, Rebecca and two young children, Cooper and Lizzy. Before joining ABCoA, James was a manager in the customer service industry for over 20 years and firmly believes that the customer should always be taken care of first above all else. James attended Western Governors University where he earned his business degree with a focus on Human Resources. In his free time James enjoys spending time with his family and taking road trips, and training for 5Ks, half marathons, and triathlons.
Product Specialist II
Bethany Richardson joined the ABCoA family in February 2020 as an Administrative Assistant. She is a Kentucky native where she attended Berea College and studied Sociology and Spanish. Bethany enjoys photography, spending time at the beach, and having Sunday brunch with her friends.